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ICAM Investigation

Incident response management and investigations


What we offer:
Most workplace incidents induce a significant amount of stress on your business and for your staff. Safe and Sound Solutions’ consultants are your experts in workplace incident and accident management and our services aim to reduce this stress. We have expertise in responding to:

  • Workplace fatalities.
  • Mass casualties, including injury, infection, and illness.
  • Hazardous substance exposure (chemical, gas).
  • Notifiable events.
  • Near misses


Our services include:

  • Scene management – In the aftermath of an incident it is essential that the scene is preserved to allow for a sufficient incident investigation. We can manage the scene of an incident for you to ensure compliance with legal requirements.
  • 24 hour call out – We are available on 24/7 call out to respond to all workplace incidents.
  • Notification of appropriate regulator – Regulators (e.g. WorkSafe NZ) require notification of specific types of incidents and may or may not choose to conduct their own thorough investigation. We assess the incident to determine if a regulator notification is necessary, and if so, manage all communications.
  • Detailed Incident Cause Analysis Method (ICAM) investigations – An ICAM investigation is a specialised incident investigation method used to identify the root causes of an incident. We have ICAM trained consultants who will conduct ICAM investigations and identify the appropriate corrective actions that are reasonably practicable for your business to eliminate or mitigate the risk of reoccurrence.
  • Expert advice and training – Incident response management is a specialised procedure that requires specific actions. We offer expert advice and training on how to properly manage your response and conduct investigations.


Why and what is the benefit of the service?

Safe and Sound Solutions is a highly reputable company that has conducted investigations for several significant incidents, including in response to workplace fatalities and mass injuries. Benefits of using our services include:

  • Experience – Our ICAM trained and HASANZ registered consultants have multi-industry experience and expertise. Our response is comprehensive and dependable, giving our clients confidence during this stressful period.
  • Objectivity – We offer an independent perspective and are not biased by internal pressures, leading to more accurate conclusions.
  • Efficiency – We “know the ropes” and so can cut to the chase to deliver faster results.
  • Credibility – Utilisation of our service demonstrates a commitment to health and safety by your business, which can be viewed positively by regulatory bodies, insurers, and other stakeholders.
  • Confidentiality – Our confidentially agreement helps to protect the privacy of individuals involved, protect company sensitive information, and maintain trust in the investigation process.


Legal requirement (if applicable)


Employers are obligated under the Health and Safety at Work Act 2015 to preserve the site of a notifiable event. Employers are obligated under the Health and Safety at Work Act 2015 to notify the regulator of a notifiable event. It is best practice to investigate all incidents that occur in the workplace that result in, or have the potential to result in, serious harm to any person. Notifiable events – as defined in the Health and Safety at Work Act 2015


Contact us today and one of our Safety Consultants will be in touch to discuss how we can assist

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