Incident and ICAM Investigations — Christchurch & NZ
When a serious incident occurs, the way you respond matters. Safe and Sound Consultants provide independent, expert-led investigations that get to the root of what went wrong — so you can take the right corrective actions and prevent it from happening again.
Incident Investigation & ICAM
What Is Incident Investigation?
When an accident or incident occurs in your workplace, a thorough investigation is essential — not just to meet your legal obligations, but to genuinely understand what went wrong and why. A poor investigation misses root causes, leaves hazards unaddressed, and puts your workers at risk of the same incident happening again.
The Incident Causation Analysis Method (ICAM) is a structured, evidence-based investigation methodology that cuts through the complexity of serious incidents. Rather than focusing on individual blame, ICAM identifies the full web of interlinked causes, from immediate factors through to organisational and systemic issues, and organises them in a way that points clearly to the most appropriate corrective actions.
How Safe and Sound Consultants Can Help
Our trained, independent investigators conduct fair and impartial investigations following serious workplace incidents. Working independently from your business means findings are credible, defensible, and free from internal bias — which matters to your workers, your leadership, and regulators like WorkSafe.
We manage the investigation process from start to finish, delivering clear findings and practical recommendations your business can act on with confidence.
Incident Investigation Services
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ICAM Investigations
Structured, methodology-driven investigations into serious incidents using the Incident Causation Analysis Method — identifying root causes and delivering actionable corrective actions.
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Independent Investigation Services
Where impartiality is critical, our investigators operate independently from your organisation to ensure findings are fair, thorough, and credible.
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Corrective Action Support
We don't just identify what went wrong. We help you develop and implement the corrective actions needed to address root causes and strengthen your systems.
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Investigation Reports & Documentation
Clear, well-structured investigation reports suitable for internal review, leadership reporting, and regulatory purposes if required.
Why choose Safe & Sound Solutions?
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Industry Experts
Work with a diverse team of qualified consultants who bring decades of practical experience and industry knowledge to every project.
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Solutions Focused
We deliver practical, tailored solutions that add measurable value to your operations. Our approach goes beyond simple "tick-box" compliance; we partner with you on a genuine health and safety journey, building custom systems that fit your business perfectly to achieve lasting, reliable results.
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Proven Reliability
With over 20 years of trusted service nationwide, we are the partner organisations count on for consistent, high-impact results.